Verified providers have successfully gone through our verification process.
When you see the verified badge on a provider’s profile, you can be confident that their listing accurately reflects what they do and the type of experience you will have.
Below is a photo of the verified badge that will be located on every provider’s listing who has successfully gone through this process.
What is the Verification Process?
Here are the steps the verification steps:
After the provider has created their listing, they will then be eligible to have their listing verified.
The first step is our digital application process. Providers fill out an industry-specific questionnaire that is then reviewed by our quality assurance team.
If the provider successfully gets through the digital application process, they are then interviewed over the phone and given a detailed series of questions regarding their education history, certifications, client interactions, as well as given scenario questions.
Our team reviews the provider’s certification status, licensure (where applicable), and complaint history to assure you that you can expect a quality experience.
Final Verification Review
As the final step in the verification process, our quality assurance team will examine the digital application, phone interview, and audit as an aggregate to check for consistency, quality, and discrepancies.